Privacy policy
Website: www.corneaworld.com
Company: Aadrika Automation (OPC) Private Limited ("Cornea")
Effective Date: 22 June 2026
Last Updated: 22 June 2026
1. Introduction
Aadrika Automation (OPC) Private Limited ("Cornea", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, submit inquiries, purchase products, or interact with our services.
This Privacy Policy is primarily governed by the laws of India. Where Cornea interacts with customers who are Indian entities whose parent companies or affiliated entities are based outside India, we also align our data practices with the following international frameworks to the extent applicable to such interactions. Additionally, where our website is accessed by visitors from these jurisdictions, the following compliance provisions apply:
- India Digital Personal Data Protection (DPDP) Act, 2023
- European Union & United Kingdom GDPR
- Australia Privacy Act
- New Zealand Privacy Act
- Canada Anti-Spam Legislation (CASL)
2. India DPDP Act 2023 (Primary)
Data Fiduciary
Aadrika Automation (OPC) Private Limited acts as the data fiduciary responsible for processing personal data collected through this website.
Personal Data We Collect
- Full Name
- Designation
- Company Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Purchase History
- Transaction Records
- IP Address
- Device Information
- Browser Information
- Cookies and Usage Data
- Contact Form Submissions
Purpose of Processing
We process personal data for:
- Responding to enquiries
- Processing quotations and orders
- Product delivery and support
- Marketing communications (with consent)
- Dealer and partner onboarding
- Website analytics
- Fraud prevention
- Legal compliance
Consent
By submitting forms, placing orders, or accepting cookies, you consent to the collection and processing of personal data as described in this policy.
To withdraw consent at any time, please send a written request to support@corneaworld.com. Withdrawal of consent will not affect the lawfulness of processing carried out prior to the withdrawal. Please note that withdrawal of consent for certain data categories may affect our ability to provide services to you.
Children's Data
Our website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. The DPDP Act 2023 imposes specific obligations regarding the processing of children's data, including the requirement for verifiable parental consent. If you believe a minor has submitted personal data to us without appropriate consent, please contact us at support@corneaworld.com, and we will promptly delete such information.
Data Principal Rights
Under the DPDP Act 2023, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of personal data
- Withdraw consent
- Lodge grievances
- Nominate another person to exercise your rights
3. GDPR Privacy Rights (EU & UK Visitors)
For users located in the European Economic Area (EEA), Switzerland, and the United Kingdom, or for Indian customers whose parent companies are EU/UK-based, we recognize the General Data Protection Regulation (GDPR) and respect the rights it affords. Where our customers are Indian entities whose parent companies or affiliated entities are based outside India, we extend reasonable cooperation to meet applicable data protection requirements of those jurisdictions on a case-by-case basis.
Legal Bases for Processing
We process data based on:
- Consent
- Contractual necessity
- Legal obligations
- Legitimate interests
GDPR Rights
You may:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
If you believe your rights have been violated, you may lodge a complaint with your local supervisory authority.
4. Australia & New Zealand Privacy Rights
Where Cornea interacts with customers whose parent companies are based in Australia or New Zealand, we acknowledge the applicable privacy frameworks of those countries. We take reasonable steps to ensure personal information remains accurate, secure, and up-to-date, and we honor requests for access, correction, and withdrawal of marketing consent from individuals connected to those jurisdictions. Requests may be directed to our Grievance Officer using the contact details in Section 11.
5. Canada CASL Compliance
Where Cornea communicates electronically with contacts connected to Canadian entities, we send promotional communications only where express or implied consent exists, and every marketing communication includes a clear unsubscribe option, which we honor promptly.
Electronic Communications
We send promotional communications only when:
- Express consent has been obtained, or
- Implied consent exists under applicable laws
Unsubscribe Rights
Every marketing email contains an unsubscribe option allowing users to opt out at any time.
We maintain records of consent and honor unsubscribe requests promptly.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Measure website performance
- Analyse visitor behaviour
- Personalize user experiences
- Deliver relevant advertising
Cookies may include:
Essential Cookies
Required for website operation.
Functional Cookies
Enhance user experience and preferences.
Analytics Cookies
Used by services such as Google Analytics.
Marketing Cookies
Used by Google Ads, Meta Pixel, LinkedIn Insight Tag, and similar services.
Cookie preferences can be managed through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect website functionality. A separate Cookie Policy will be published on this website in due course.
7. Cross-Border Data Transfers
Some of our service providers operate outside India and your country of residence.
These providers may include:
- Shopify
- Meta Platforms
- LinkedIn Corporation
- Zoho Corporation
- Microsoft
Where personal data is transferred internationally, we implement appropriate safeguards and security measures consistent with applicable laws.
By using our website and consenting to non-essential cookies, you consent to these international data transfers where permitted by law.
8. Data Retention
We retain information only as long as necessary.
Typical retention periods include the following:
| Data Type | Retention Period |
|---|---|
| Customer Orders | 7 Years |
| Invoices & Tax Records | 7 Years |
| Sales Enquiries | 2 Years |
| Marketing Consents | Until withdrawn |
| Website Analytics | Up to 2 Years |
| Contact Form Submissions | 2 Years |
After retention periods expire, information is securely deleted or anonymized.
9. Data Security
We employ industry-standard security measures, including:
- SSL/TLS Encryption
- Secure Shopify Infrastructure
- Access Controls
- Secure Cloud Hosting
- Routine Security Reviews
- Restricted Employee Access
While we strive to protect personal data, no transmission method is completely secure.
In the event of a personal data breach, we will notify affected individuals and the Data Protection Board of India as required under the Digital Personal Data Protection Act 2023 and any applicable rules notified thereunder. We will also notify relevant supervisory authorities in other jurisdictions where required by applicable law.
10. User Rights
Automated Decision-Making: We do not make solely automated decisions that produce legal effects concerning you or similarly significantly affect you. Where any automated tools are used on our website (such as contact forms, chatbots, or analytics), these do not constitute automated individual decision-making within the meaning of applicable data protection law.
Depending on your jurisdiction, you may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Withdraw consent
- Object to processing
- Data portability
- Lodge complaints
Requests may be submitted using the contact details below.
11. Grievance Officer
In accordance with applicable privacy regulations, including India's DPDP Act 2023:
Grievance Officer
Hemlata Senger
Aadrika Automation (OPC) Private Limited
Email: support@corneaworld.com
Phone: +91 93198 66640
Address:
Office No. 1403, 14th Floor,
NYATI ENTHRAL,
Kharadi South Main Road,
Pune – 411014, Maharashtra, India
We aim to acknowledge complaints within 48 hours and resolve them within 30 days.
12. Contact Information
For privacy-related questions, requests, or complaints:
Aadrika Automation (OPC) Private Limited
Website: www.corneaworld.com
Email: support@corneaworld.com
Phone: +91 93198 66640
13. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology.
The latest version will always be available on this page with the updated revision date.